At Luxury Extensions, we take pride in providing high-quality hair extensions. If you are not completely satisfied with your purchase, we are here to help.

 

Returns

 

  • We accept returns on unopened and unused hair extensions within 30 days of purchase.

  • Products must be in their original packaging, unaltered, unworn, and free of any styling products.

  • Due to hygiene reasons, opened or used extensions cannot be returned.

 

Refunds

 

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and credited to your original payment method.

  • Shipping fees are non-refundable.

 

Exchanges

 

  • If you received a defective or incorrect item, please contact us within 7 days of delivery to arrange an exchange.

  • Exchanges are subject to product availability.

 

How to Initiate a Return

 

  1. Contact our customer service team at [your email/contact details] with your order number and reason for return.

  2. Securely package the product and include proof of purchase.

  3. Ship the return to our provided address. We recommend using a trackable shipping method.

For further inquiries, please reach out to our support team. We are dedicated to ensuring your satisfaction with Luxury Extensions!